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  • Writer's pictureMount Waddington Health Network

TRANSPORTATION - The biggest rural challenge in accessing services

We have a few options detailed below to help you navigate transportation options during COVID-19


Transportation and delivery of goods and services to people's homes is a key concern in COVID-19. Each community has developed work-arounds and systems to help support their residents. From neighbours-helping-neighbours to grocery store delivery services, increased taxi and freight use for supplies, and the Volunteer Transportation Network, communities are coming together and working together to solve issues. 

Public Transportation 

BC Transit is continuing to provide transportation services customers can rely on as we recognize people still need to get to work, including at healthcare facilities, or other activities such as weekly grocery shopping trips. BC Transit places the safety of our riders, staff, and communities as our top priority.

The Province of BC and the Provincial Health Officer continue to lead the response to COVID-19, and BC Transit is taking their advice to identify and implement new measures to enhance safety throughout the BC Transit system. We want to assure you we are taking the Coronavirus COVID-19 situation seriously, and we are implementing plans based on advice from health experts.

We have already implemented enhanced measures in response to COVID-19 including:

  • Enhanced cleaning on buses and at BC Transit facilities

  • Communication to staff and customers about physical distancing procedures

  • Rear door loading (as available)

  • Not collecting fares

  • Limiting passenger capacity to support physical distancing

  • Enhancing the red line for passengers to stand behind

handyDART is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person. handyDART picks you up at your accessible door and drops you off at the accessible door of your destination.

You must first register at no charge.

Air Travel 

Service suspended out of the Port Hardy Airport until further notice

Wilderness Seaplanes

Service suspended pending further notice.

Taxi Services 

Working with grocery and service providers to provide home drop-offs in Port McNeill, Port Hardy, and the surrounding areas. 

Town Taxi

Working with grocery and service providers to provide home drop-offs in Port Hardy, and the surrounding areas. 

Rainbow Taxi 

Doing deliveries for the community of Port McNeill 

  • Phone: (250) 956-8294

40K Taxi, Alert Bay 

  • Phone: (250) 956-8294

Volunteer Transportation Network

Volunteer Transportation Network 

The Volunteer Transportation Network (VTN) Program has detailed COVID-19 protocols in place that is allowing them to help the people who need this service. The VTN does door-to-door transportation for Mt. Waddington residents who don’t have an alternate mode of transportation or don’t have access to public transit. The VTN is integrated with the municipal transit system, which allows the program to provide services to smaller communities with limited or no service at all. 

The program is meant to provide transportation to medical appointments, access to  social service agencies, grocery shopping, prescription pick up, and access to employment-related appointments among other things. 

The VTN program is currently looking for volunteer drivers in Port McNeill, Port Hardy, Fort Rupert, Coal Harbour, Alert Bay and Sointula. 

Those who have a Class 4 or 5 license can volunteer. There is a virtual driver’s workshop. Volunteer drivers will also be required to provide a driver’s abstract and a criminal background check. 

Drivers will be using their own vehicles to provide transportation service in their communities but will be reimbursed monthly for kilometres driven, fuel, and vehicle maintenance.

  • Phone: 250-956-3151

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