Navigating systems and resources is no easy task.
Through our Network, we aim to bring people closer to the supports they need for healthy living.
Thank you to all our Network Partners for assisting us in this initiative, and for sharing vital information. Gilakas'la.
From the Community Response Network: Protecting & Supporting Vulnerable Adults
Seniors Abuse & Information Line (SAIL)
SAIL is a safe place for older adults, and those who care about them, to talk to someone about situations where they feel they are being abused or mistreated, or to receive information about elder abuse prevention. Available 8am – 8pm daily (excluding holidays).
Phone: 604-437-1940 or Toll-free: 1-866-437-1940
Language interpretation available Monday – Friday (9am – 4pm)
Resources directory in BC. This service is free, confidential, multilingual, and available 24/7.
Phone: Dial 2-1-1 to talk with an Information & Referral Specialist.
Assisted Living Registrar
Protects the health and safety of assisted living residents.
BC Seniors Advocate
The Office of the Seniors Advocate monitors and analyzes seniors services and issues in BC, and makes recommendations to government and service providers to address systemic issues.
Community Care Licensing Office
Contact the Community Care Licensing Office if you are concerned about the health, safety, or well-being of a person in care at a community care facility.
Enquiry BC: 1-800-663-7867 (Ask to be connected to your health authority’s Community Care Licensing Office)
This is a toll-free, confidential and multilingual telephone service available across BC and is available 24 hours a day, 7 days a week. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence.
BC Elders Communication Center Society
This Society is dedicated to respecting the First Nations Elders of BC by understanding and facilitating their need to have a network for gathering and distributing information that is valuable to them.
Proudly provides municipal, provincial and federal policing in areas that range from isolated Indigenous communities and coastal villages to major cities. Many older adults are more vulnerable to fraud. If you are a victim of fraud in which you have incurred a financial loss and/or given out your personal information, call your local police detachment to report the incident. Record details of your interaction with the fraudster including phone numbers, email addresses and communication with the scammer. Photographs or screen shots of the messages are helpful. We encourage Canadians to also report the incident to the Canadian Anti-Fraud Centre (CAFC). To learn more about Your BC RCMP: Alerts, Newsroom and Safety Tips explore BC’s RCMP website.
KUU-US Crisis Line Society
Provides a First Nations and Indigenous specific crisis line available 24 hours a day, 7 days a week. KUU-US services are for First Nations, by First Nations, and all crisis response personnel are certified and trained in Indigenous cultural safety bringing an understanding of First Nations history and trauma to their roles.
Information Poster: 24-hour KUU-US Crisis Services